Shipping Policy

Shipping 


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Costs 


At Ellure, all orders over $50 US Dollars ship for free. Orders under $50 will include a $5.95 shipping charge. We also offer faster shipping options at a slightly higher price, should you need your package sooner.


Estimated Shipping Times 


After you complete your purchase, please allow 1-3 days for processing, regardless of shipping method chosen. Following this processing period, your order will be shipped. Generally, it will take your item 3-30 days to arrive, depending on the country being shipped to and shipping method chosen. For those who select a faster shipping method at checkout, there will be a much shorter wait for your package to be delivered. Unfortunately, we are unable to control any delays that may occur and are not responsible for your package being stuck for long periods of time at your country's customs.  We also are unable to guarantee any specific delivery dates for your package, however it is always our goal to get your purchase to you as soon as possible. If you place an order containing multiple items, your items will most likely arrive separately due to not all of our products being located in the same warehouse. This also allows you to receive your items sooner. 

 

Where We Ship To


We ship to the United States of America as well as each country listed below: 
Afghanistan, Aland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Côte d'Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea Bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Isle Of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Norway, Oman, Pakistan, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Qatar, Republic of Cameroon, Reunion, Romania, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And The South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Vincent, Sudan, Suriname, Svalbard And Jan Mayen, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Wallis And Futuna, Western Sahara, Yemen, Zambia, Zimbabwe 

 

Customs and Import Fees

 

As most international orders are shipped from our global fulfilment center, you may have additional import fees upon delivery. 

Duties and taxes are calculated and charged by customs officials in your country. As such, they are beyond our control.  As the importer of goods, you are responsible for duties, taxes, and any other charges that your country chooses to impose for the import.

Should you choose to refuse the customs fee and the parcel is returned back to us, the shipping costs will be deducted from your refund.

If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.


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For any questions regarding this policy and/or your purchase, please contact us at contact@shopellure.com and we will get back to you as soon as possible. 

To track your item, find the shipping confirmation email we sent you and click the link to view the shipping progress.  Please note that in some cases, shipping updates will not be displayed immediately, however your package is still in transit.